Shipping information for wholesale customer outside of the UK

All trade orders placed from companies within the EU will be dispatched upon receipt of full payment. We adhere to a policy of shipping only once payment has been completed. Musango products are shipped from our warehouse in Slovakia for all European customers.

Please provide your  value added tax (VAT) number, EORI number, and mobile contact for customs clearance purposes. This ensures that customs authorities can efficiently communicate with you, providing a link via email and SMS to settle any applicable taxes.

For your convenience, the process of claiming back taxes is within your accounting procedures. Should you require further clarification on this matter, please do not hesitate to contact us.

Regarding shipping costs within Europe, they typically amount to around 10% of your order value, sometimes less depending on the weight and quantity of boxes. If you have any specific inquiries or require additional information, feel free to let us know.